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The Centre promotes open communication and consultation between families and staff in all aspects of its operation. Information is conveyed via Storypark, emails, foyer displays, telephone and family pockets.

Community announcements, newsletters, weekly menus, news from each room and notices of upcoming events are shared with every family via Storypark.

Families are encouraged to offer suggestions about the childrens' programs and to get involved with the centre community.
Those who are interested in actively participating in the running of the centre by attending committee meetings or joining a Committee of Management Sub-Comittee.

Parent-Educator Meetings are held at least once a year, but families are welcome to make a time with educators to discuss any aspect of their child's learning and development.